WHATSAPP INTEGRATION WITH SALESFORCE

Hola Trailblazer Community,

Hope you all guys are good.

So today i am planning to share my discovery with all of the trailblazer community. so from the headlines you might understood what i am going to share "Whatsapp Integration".

I have googled a lot for that how to integrate whatsapp  account from CRM. Some python library also i have seen but no good luck in vain.

Last 2-3 months back i have seen that twilio has launched "Twilio Api for WhatsApp". 
You can check pricing here.

With trail account you will get the sandbox. You can test your code there.

Here i will not share a lot of things but only i will share you can able to send the message or templates from your sandbox number to any verified sandbox number.

I will tell you these steps by steps.

Step 1 : Create twilio trail account from here.

Step 2 : go to sandbox and enable your sandbox. After enabling the sandbox you will get the number for your sandbox account.

Step 3 : Now you have to setup your sandbox. here i am sharing screen for that.

In the above image your sandbox number is mentioned. you have to join the sandbox from your phone number by messaging the code "join linen-grouse" to your sandbox number.

Step 4 : after you will send the message you will get message from twilio that now you can use that phone number for Sending/Receiving messages. just see the screenshot for that.

Step 5 : Now enough configuration now we have to go for code...so here we go.

/* Create the class TwilioWhatsapp */

 public class TwilioWhatsapp {  
   public String message{get;set;}  
   public String sendnumber{get;set;}  
   public void sendWhatsapp(){  
     String account = 'Your Account Sid';  
     String token = 'Your Auth Token';  
     HttpRequest req = new HttpRequest();  
     req.setHeader('X-Twilio-Client', 'salesforce-' + '2010-04-01');  
     req.setHeader('User-Agent', 'twilio-salesforce-' + '2010-04-01');  
     req.setHeader('Accept','Application/json');  
     req.setHeader('Authorization', 'Basic '+ EncodingUtil.base64Encode(Blob.valueOf(account +':'+ token )));  
     req.setEndpoint('https://api.twilio.com/2010-04-01/Accounts/'+account+'/Messages.json');  
     req.setMethod('POST');  
     req.setBody(''  
         + 'From=' + EncodingUtil.urlEncode('whatsapp:+Your SandBOx Number', 'UTF-8')  
         + '&To=' + EncodingUtil.urlEncode('whatsapp:'+sendnumber, 'UTF-8')  
         + '&Body=' + EncodingUtil.urlEncode(message, 'UTF-8')  
         );  
     HttpResponse res = new Http().send(req);  
     if (res.getStatusCode() >= 200 && res.getStatusCode() < 300) {  
       String response = res.getBody();  
       system.debug(response);  
     }  
     else{  
       String response = res.getBody();  
       system.debug(response);  
     }  
   }  
 }  

• Account Sid, Auth Token You will get on your twilio dashboard.
• Your Sandbox number you will get here.(+145*********)

/* Create Visualforce page for that */

 <apex:page controller="TwilioWhatsapp" >  
   <apex:slds />  
   <apex:form >  
     <div class="slds-grid slds-gutters">  
       <div class="slds-col">  
       </div>  
       <div class="slds-col">  
         <apex:outputText styleClass="slds-output" >Sender Number</apex:outputText> <apex:inputText value="{!sendnumber}" styleClass="slds-input" html-placeholder="Add mobile number with country code"/><br/><br/>  
         <apex:outputText styleClass="slds-output">Message</apex:outputText> <apex:inputTextarea value="{!message}" styleClass="slds-input" html-placeholder="Write Message Here"/><br/><br/>  
         <apex:commandButton action="{!sendWhatsapp}" value="Send" styleClass="slds-button_neutral"/>  
       </div>  
       <div class="slds-col">  
       </div>  
     </div>      
   </apex:form>  
 </apex:page>  

Want to see the screen ??

Note : Here for trail account you have to add some of your friend number on twilio account. They have to send the message "join linen-grouse" to your sandbox number(+1415*******).

So that's it for today..!

If you guys got any doubt please don't forget to mention in comment or reach me @ yogeshwer1994@gmail.com

Happy Coding...!!😎

Thanks,